Technical support

About technical support and services

We are dedicated to provide you with technical support and services within our capabilities.

For users who have purchased our products, you can enjoy our permanent technical answers, including: product knowledge, sensor principle, type selection, product comparison and analysis, telephone guided for installation and debugging, electrical wiring consulting, instrument calibration, industrial intelligent control and other related supports.

If you have complex technical solutions to write, or related requirements such as bidding, product demonstration and explanation, we only need to charge a reasonable service fee as appropriate to meet your requirements as far as possible.

For users who are interested in buying our products: we are willing to provide you with a series of basic technical answers, including: basic product selection, determination of basic parameters, customer operating conditions and other related knowledge. At the same time, we provide more in-depth technical services. To do this, you may have to pay a reasonable fee. These (services) include: technical solution writing, bidding and product on-site demonstration and explanation, calibration explanation, product drawing, etc.

        For more details, you can call and email to our relevant technical and business person:

        Please contact： technical.support@seasy-ist.com

        Or call us at：  021-623 626 90
        Our working hours are: 09:00-18:00 from Monday to Friday